If a dietary professional is faced with a compliance issue, what is the first step they should take?

The first step a dietary professional should take when faced with a compliance issue is to investigate the issue. This is essential because understanding the specific nature and context of the compliance problem allows the professional to gather relevant information, identify the root cause, and determine the extent of the issue. An informed investigation facilitates accurate reporting and helps prevent misunderstandings or premature conclusions.

By investigating the compliance issue, the professional can collect facts, evaluate current practices, and assess whether there are any gaps in knowledge or procedures contributing to the problem. This foundational understanding is crucial before taking further actions, such as involving supervisors, documenting details, or convening a staff meeting. Gathering information first ensures that any subsequent steps taken are based on evidence and a clear comprehension of the situation at hand.